Benedikt   Dormann

2021-04 - heute
Head of Customer Experience
Jimdo GmbH

2020-01 - 2021-04
Director Global Customer Service
N26 Group

2019-08 - 2019-12
Director Customer Service Europe
N26 Group

2018-07 - 2019-07
Director Performance Excellence / Deputy COO DACH
Webhelp

2015-07 - 2018-06
Senior Business Consultant
NICE Systems GmbH

2012-08 - 2015-06
Senior Project Manager / Partner Manager
Competence Call Center GmbH

2011-01 - 2012-07
Operations Manager
Sitel GmbH Berlin

2007-06 - 2010-12
Manager Training & Quality / Team Manager
Sitel GmbH Wittenberg

2005-07 - 2007-05
Training & Quality Manager
Sitel Iberica Teleservices S.A. - Barcelona, Spanien

2004-12 - 2005-06
Technical Knowledge Manager
Sitel Iberica Teleservices S.A. Barcelona, Spanien

2004-05 - 2004-10
Team Leader
City Development John Jenkins - Edinburgh, Schottland

Deutsch Muttersprache, Niederländisch Grundlagen, Englisch Fließend, Spanisch Grundlagen