GEWO Hausverwaltung GmbH

via Das Örtliche Die hier abgebildeten Bewertungen wurden von den Locations über Das Örtliche eingeholt.

„Alert!!! Long post..but spare time to read carefully... my experience was so pathetic I dont even think of going to Germany ever again. I got a job oppertunity and I travelled from India to Germany. I was so happy but then I ended up in a Gewo apartment. I had so much of trouble communicating because I am not a pro in German language. Day 1 I faced issue with wifi connection so I called for help ,they speak German and I cant understand a single word. I begged if someone can speak in English but in vain. Then somehow I asked neighbour to help they talked and they informed they cannot help with wifi. Sonehow being an engineer helped and I sorted it by myself. Now in the house the curtains were not put up . Lights were not working and I had no idea how to make the gas heating work. The owner had said on day 1 that he will call Gewo and ask them to fix all these. Also some furniture were missing. Now I felt like a ping pong ball. I would ask Gewo they would say to ask owner and if I ask owner he would say contact Gewo. Fed up I tried to fix at least the light by myself and I fell from the ladder and almost broke my ankle. I was in so much of pain. Not even for a single work Gewo wold come to assist. I wonder what they were there for. For sucking money I guess.So till my contract was over I stayed without proper heating and without curtains and lights. I stopped contacting them because ultimately I underdtood it was no use talking to them. Now when I had to leave the house the contract said if the house is not cleaned I would need to pay the cleaning charges. So I booked deep cleaning service from spic and span three days before leaving the house. A lady from Gewo came for inspection and after inspection she gave me a letter which says the house is in fabulous condition. I was happy .And three days later I left Germany but my deposit was yet not returned. And now the horror begins. First they asked me to pay for cleaning charges otherwise they said my deposit will not be returned. I argued that the house is deep cleaned and even sent them the receipt of spic and span. But they denied saying that as per some rubbish clause the house was not clean but just swept so I still need to pay. Since deposit was a huge amount I can't do anything other than pay for cleaning so I did. After that i asked them to return the deposit and week later they returned me one third of deposit amount. I contacted owner to look onto it . But again the owner said contact Gewo and the owner blocked me. I then asked Gewo to return the remaining amount but they said I only gave amount in cash which has been returned. I then sent them the proof of wire transfers and asked again to return the remaining amount. There was no reponse by them . I kept sending email everyday but no one would respond. One thing they did respond that they will not entertain my mail terror anymore. After a month of struggle again I received some amount from them but it was still not the complete amount. Amid all my bank was charging me every month and I wanted to close my bank account as early as possible after leaving from Germany. I again started sending email and they wont respond. In the end I called b2b apartments from where I had seen the listing of this property and asked them to help. Again after a month I finally received the full amount. It was such a terror for me to go through all this. Each time I called them they would speak in German and disconnect my call and later they stopped taking my calls as well. They wont return reply to my emails as well . The only thing they replied to me in email was that my email terror is not going to make any difference to them and that it will be ignored. I felt harrased and depressed. I went through a lot. Glad I am now in UK where any tenacy is handled very well. Both tenants and lsndlord have equal say here. At least I get all services as I need since I am paying the rent. Never ever I would take any kimd of service of Gewo. ...”weniger