Tiki   Kritzer Seger

2020-03 - heute
Lead Service Delivery Manager
msg systems ag, Ismaning

2018-09 - 2019-03
Field Service Manager Global Customer Services
Waldner Laboreinrichtungen GmbH & Co. KG

2014-03 - 2018-06
Site Manager
Thermo Fisher Scientific

2013-04 - 2014-02
Quality Manager / Deputy Team Lead / Knowledge Management Lead
CSC Managed Services GmbH

2011-05 - 2014-02
Service Delivery Improvement Manager
CSC Managed Services GmbH

2010-06 - 2011-04
Global Demand Management Lead
CSC Managed Services GmbH

2006-11 - 2010-06
Global Service Level Agreement, Problem & Incident Manager
CSC Managed Services GmbH

2004-01 - 2007-04
Knowledge, Content and Quality Management Lead
CSC Managed Services GmbH

2002-01 - 2003-12
1st Level Support Specialist
CSC Managed Services GmbH

1999-12 - 2001-12
1st Level Support Specialist
Nortel Networks Germany

1992-07 - 1999-11
Diverse Positionen in Deutschland
Verschiedene Firmen

1990-01 - 1992-06
Assistant to the Vice President
Veltmann Corporation

1984-07 - 1989-01
Office Manager
Fussbudgets Cleaning Service

Computerized Office Technology (EDV-Management)

Deutsch Fließend, Englisch Muttersprache